Shipping

• Free NZ shipping on orders over $99. Orders under $99 are a flat $8.
• We dispatch Monday to Friday and aim to send orders within 48 hours. Orders placed before 12pm can often go out the same day.
• All deliveries need a signature. Allow an extra 1–3 business days for rural addresses.
• You will get a tracking email once your order is collected by our courier.

Returns

• Faulty, damaged in transit or wrong item? We will repair, replace or refund it. Please report transit damage within 7 days.
• We do not accept change-of-mind returns, so please check sizes and quantities before you order.
• Contact us before sending anything back: info@essentialsupplies.co.nz or 021 505 542.

Full details: Shipping policy · Returns policy